These terms and conditions apply to Please read statement carefully. If you are accessing our site or initiating transactions on our site, you will be deemed to have read, understood and agreed to these terms and conditions.

Terms and Conditions


Your use of this web site, and the online ordering service (i.e. the purchase by you or products and services from Balilla Pizzeria TH, is governed by these terms of use.
This web site is directed solely at persons accessing the web site from the special administrative region of TH.

Product information

Balilla Pizzeria shall make every effort to ensure that the prices, details and sizes of product contained in the website are correct but Balilla Pizzeria TH reserves the right to vary the price and other product details without notice. Balilla Pizzeria TH is unable to guarantee that any item sold or supplied is free from ingredients derived from animals, nuts, or other allergens. There is always a risk that such ingredients, or traces of them, may be transferred to items during processing, storage or preparation. Although Balilla Pizzeria TH makes every effort to satisfy the special dietary requirements of its customers, it is unable to guarantee that such requirements can be met.

Return of products or refund

Not all pictures of products on this website will correspond exactly to the product and you shall not be entitled to refuse a product simply because it does not correspond exactly to its online picture. We shall use our best efforts to ensure that orders are correctly fulfilled an shall deal with any discrepancies in the following manner, provided they are reported either by email to or by calling our Customer Service on 091-736-3882 within one hour of delivery of the products;

If any product proves to have been delivered in a damaged condition or if a product which was ordered and charged is not included in the delivery, or if an incorrect product is delivered in that product’s place Balilla Pizzeria TH shall, at your option, either refund you the value of that product or deliver the product at no cost to you. If any product which was not included in your order is delivered to you by mistake, Balilla Pizzeria TH reserves the right to collect the incorrect product at no charge to you. If you are charged more than the value of a product, Balilla Pizzeria TH shall refund you the difference. Refund shall be in the form of cash.

All replacement products shall be delivered in the shortest possible time after you have requested replacement in accordance with this Term of Use.

Terms and conditions for Promotions Buy 1 Get 1 Free.

  • Applicable to regular price pizza from 230 Baht and above.
  • The price of the free pizza must be equal to or less than the purchased pizza.
  • Pizza cannot be halved
  • Cannot be used with combo set meal, discount coupon and other promotions.
  • Balilla Pizzeria reserves the right to make any changes in the promotional details, terms and conditions and the expiration date of this promotion without prior notice.
  • Avalilable now – july 1st, 2015 or until stock lasts.

Eligibility and Registration

You must be aged twelve (12) years or older to use our Online Ordering service. If you are between the age of 12 and eighteen years old or not capable of assuming legal responsibility, you should seek advice from your parents or guardians as to the meaning and consequences of these terms of use before using any of the services offered by Balilla Pizzeria TH. By registration for this service, you represent and warrant that you are aged 12 years or older and that you have the capacity to understand, agree to and comply with these terms of use. You should provide true, accurate and complete registration information. As part of the registration process, you will be asked to select a password and you will be responsible for all activities occurring under your login name (your email address) and for keeping your password secure. You shall be responsible for updating your registration information.

Balilla Pizzeria TH has the absolute discretion to refuse the registration of a potential customer or to terminate the registration of any customer, for any reason whatsoever.


Payment for products ordered through the online ordering service can be made on delivery by cash.

Balilla Pizzeria TH may change at any time the method by which payments for online orders may be made and a notice to this effect will be placed on the web site.

You must ensure that a person aged 12 years or older is present at the time of delivery at your address to receive and (if payment for the order is to be made on delivery) pay for the order. If no such person is present, Balilla Pizzeria TH shall attempt to make the delivery at another time but reserves the right to charge an extra delivery fee.

Use of the web site

You agree to abide by all applicable laws and regulations and are solely responsible for all acts or omissions by you, including the content of your transmissions through the Online Ordering service. By way of example, and not as a limitation, you agree not to; Create a false or misleading identity of a user of the online ordering service. Interface with another user’s use and enjoyment of the online ordering service. Use the online ordering service in any unlawful manner or in any other manner that could damage, disable, overburden, or impair the website or our services.

Attempt to gain unauthorized access to the online ordering service or other accounts, computer systems or networks connected to that service. Collect email addresses, passwords or other contact information of other users of the Online Ordering service, by electronic or other means. Transmit, email or post any material that contains software viruses or such programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Reformat or frame any portion of the web pages that are part of the web site.

Online ordering

You will be liable for every order made under your login name and agree to indemnify Balilla Pizzeria TH for all claims arising from the actions of a person submitting an order using your login name (including the unauthorized use of your email address by a third party).
Balilla Pizzeria TH reserves the right to decline any order it may, in its opinion, consider unreliable having checked the user’s history or the payment details submitted for that particular order.

A delivery surcharge of 40THB will be levied on all orders. The minimum order amount is 150 THB excluding delivery surcharge.


We shall use our best efforts to fulfill orders submitted through the online ordering service, but Balilla Pizzeria TH shall not be liable to any person if Balilla Pizzeria TH shall decline to fulfill an order for whatever reason, or if Balilla Pizzeria TH is unable to supply some or all of an order because of an unforeseen change to the products or because a product or an ingredients is unavailable. Balilla Pizzeria TH will only effect deliveries to addresses in Thailand, area to service as following; Pattaya, Jomtien, Laem Chabang. Additional charges may be levied on deliveries to all locations with the special administrative region of Thailand are available.

Deliveries using the online ordering service are available between 11.30am to 10.30pm Monday to Sunday, except for some rural areas. You must notify Balilla Pizzeria TH immediately of a change to your delivery address. We are not responsible for deliveries to the incorrect address if you fail to do so.

All order shall be deemed completed once the order has been delivered and duly paid for.

Use of mobile ordering

The mobile ordering service is for the exclusive use of online registered member only. All respective delivery and takeout orders will proceed on the basis of the address provided by each respective online registered member.

Balilla Pizzeria TH will not be responsible for any expenses incurred by you in browsing the mobile ordering service, which may include, but is not limited to, a data usage fee by your mobile service provider.